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SHIPPING POLICY

Where Do We Deliver?

We deliver to cities and towns all over India where trusted courier services like Blue Dart, Professional Couriers and ST Couriers operate. All international shipments are handled by DHL. We request you to provide your full address at the time of order with the Post Code and Phone number in order to make the delivery process smooth & efficient.

Domestic Shipping

Free domestic shipping on all orders.

Delivery within 3-5 working days.

International Shipping

Free international shipping on all orders above Rs.15,000.

Orders below Rs.15,000 will be charged a nominal amount of Rs.1500.

Delivery time will be 5-10 working days

Transit Time

We ship all orders by fastest possible & reputed courier services who deliver within 3-5 working days or more depending on the location for domestic. These dates are not binding on us as a third party provides the service.

For shipping overseas, the delivery time may vary from 5-10 working days depending on the destination. We use DHL and we cannot be held responsible for any unforeseen delays from the carrier's end.

Transit & Charges

We will provide you with the tracking number as soon as the goods are dispatched. Any inward taxes or duties as applicable in line with the laws of the respective country or state will have to be borne by the customer.

Return Of Shipments

The right to accept returns is solely the decision of Kay. In case returns are made by customers where there has been no fault on part of Kay, the entire shipping cost must be borne with customers. Orders thus returned must be unused and should be in original condition and packaging. Also courier services of international standards must be used and the liability rests entirely on the sender in the event of the loss of product while shipping the product back.